SERVICE DEPARTMENT

“ ” Service department is amazing highly recommend Matt Mazur

“ ” Yall wanted it but we bought it. 2025 Nissan Pathfinder Platinum review. Dealer: Napleton Nissan Represenative: Mike Williams. APR: Below average for our credit bracket! How did we hear if Napleton: FB ads I had been looking at the platinums for some time. Anyone whos in the market knows that they...

“ ” Mathew was great!!! Always EXCELLENT SERVICE!!!

“ ” Mike Williams helped me out today ! Great service and very friendly!!

“ ” Went in today to get a new car for my husband and the team was very professional and wonderful they worked with my husband during meetings for work! Absolutely pleased we left with an 2025 Nissan Sentra SR. I will definitely recommend to anyone looking for a new car! Thank you Carolyn and finance...

“ ” Matthew Mazur Did a awesome job when I went to the dealer today

“ ” Matt mazur was a awesome, he was efficient and very thorough as well as professional and friendly, he is the best

“ ” I bought my car on Wednesday here and I LOVE it. To start is the cutest car I’ve ever owned. It’s also the first I’VE owned that’s 100% mine. I can honestly say Mike Williams did his absolute best to get me the lowest payment possible even having baby credit and being young. He was a joy to...

“ ” Matt was wonderful for my service always on top of everything just love him!!

“ ” I inquired about 2024 Atlas Cross and Vanessa responded to let me know about its availability.

“ ” Amazing, friendly, professional experience!! The staff is amazing and extremely knowledgeable of their products. My purchase was flawless. Honestly my best purchasing experiences. I would 1000% recommend! Thank you to Mike, Dan and Isais, I love my new ride!! Best wishes to you all!!

“ ” Amazing experience with Isaias B! He was very personable, informative, and helped me get a great deal!

“ ” Excellent Customer Service!

“ ” Easiest experience buying a vehicle. Manager Mike and sales person Carolyn were friendly and professional. Knew what I wanted and found the right vehicle in a manner of minutes.Trust worthy and experienced ! Even delivered my vehicle to my house before the snowstorm so it stayed clean and shining....

“ ” Matt in the service department was and is always helpful and informative about services required for my 2025 Nissan Sentra ... Service and the Sales team are appreciated , Thanks

“ ” Had a great experience with Nissan service, Matt Mazur did a great job with keeping me updated on everything!

“ ” Great service from Matthew Mazur !

“ ” Matt Mazur did such an amazing job, I would recommend him to everyone and anyone :)

“ ” I had went to get my car serviced and the service advisor there was very kind and had great communication. His name was Matt Mills. He went above and beyond for me and made sure I was comfortable and understood what was going on. He was very friendly and was happy to help. If you need your car...

“ ” Bought a spectacular clean 2021 Mercedes GLB from Nissan, had a great experience! The GM Mike Wrona was great and the salesperson helped me out with the whole process! Kyle and Carolyn! It’s a peace environment!

“ ” I recently purchased my 2025 Nissan Murano and couldn’t be happier with the entire experience. Mike, the General Manager, and Cole, the Sales Manager, went above and beyond to make the process smooth, transparent, and stress-free. Their professionalism, knowledge, and genuine care for customers...

“ ” I just purchased a 2026 Nissan Rogue Platinum, and I couldn’t be happier with the experience! The staff made the whole process easy, transparent, and stress-free. The Rogue Platinum is incredibly comfortable, packed with great technology, and drives beautifully. I felt informed every step of the...

“ ” I had such a great experience at Napleton Nissan in Schererville. Carolyn was amazing to work with. She really knew her stuff and walked me through everything about the car with so much patience and confidence. You can tell she’s super knowledgeable and actually cares about helping you find the...

“ ” There is no words to express how grateful I am with this dealer. I had a Rogue 2016 and thanks to Cole I changed it for a Rogue 2023 two years ago. Today I have a Rogue Rock Creek 2026 and Carolyn and Cole helped me making the Dream. They makes the process very easy, they are extremely...

“ ” Waseem was very professional and personable and down to earth really fought to get us a great deal on a great car made the car buying experience very easy and enjoyable thanks for your service

“ ” Our salesman, Isaias, was great! He was helpful and not pushy. He worked with us to get the car we wanted for a decent price. The finance guy was also helpful and friendly. I recommend this place if you want a new Nissan with excellent customer service.

“ ” Although I am ended up not not purchasing a vehicle today if the right deal comes along I will go to this dealership. I purchase/lease vehicle a lot and I normally do a 150 mile radius search but prefer To buy local everyone want to play the come into dealership game. Just to waste both of our time...

“ ” Truly the best! Thank you!

“ ” I went in to just LOOK at a couple of cars. Carolyn was very knowledgeable, not pushy, and a pleasure to work with. Bought a Nissan Play SV and I just love it!!!! Thank you for making this decision and transaction an easy one!!!!!

“ ” We found good inventory of vehicles and the salesperson Kyle G. was so warm and pleasant and made the experience good.

“ ” Isaias was wonderful to work with! He was knowledgeable, patient, and never pressured or tried to speed up the sale. It was a great experience!

“ ” I recently purchased my vehicle from Napelton Nissan, and the entire experience was excellent from start to finish. The staff was knowledgeable, friendly, and never pushy — a refreshing change from other places I’ve visited. My salesperson, Rich, took the time to answer all my questions, helped...

“ ” Carolyn was great to work with! She is very professional and truly takes the time to listen to her customers. We were "just looking" and ended up with such a positive dealer experience that we ended up purchasing from them. She is truly an asset to Napleton Nissan!

“ ” Great Staff at Napleton. Great buying and service experience

“ ” Chris and Audrey were awesome! Found just what I wanted, no hassle.

“ ” The final review for this transmission repair is A+. It took a while for them to get the parts, but in the end I have had the car back now for a month or so and it runs phenomenal. I trust it 100%.

“ ” Yesterday my wife and I bought a vehicle today from Isaias Barajas and i just wanted to say he was great!!! The overall process was easy and I was treated fair and drove away happy. Great sales team!

“ ” This is a Absolutely Great place for your automobile buying experience. The Entire staff from Sales, Service ,Customer Service, and Managerial services are Exceptional. ⭐️⭐️⭐️⭐️⭐️

“ ” We worked with Carolyn and she was really pleasant to work with and the best sales person we've encountered over the last few months.

“ ” Some of their services guys does not communicate well.

“ ” For the record I have brought my car here for repair for the last 5 years because I trust them. Having an issue right now that is frustrating, hence the previous review. I will wait until its over & then finish a final recap here.

“ ” On 12-23-25 I took my car in for driver side tire work. The staff present was very nice. The problem is on XMas eve the next day while exiting the expressway with my son might I add the car started to make loud noises and further down the street my wheel they worked on came off my car while...

“ ” My 2023 Nissan Frontier was having battery issues, key fob issues, and had a check engine light. The battery was completely dead when I went to start it one morning, so I charged it to 100%, drove it 2 more days and it completely discharged again and the engine light went on. Never had this issue...

“ ” Poor communication and accountability with warranty cancellation Back in July, I discovered that the dealership had set up my extended warranty under the wrong VIN, which started this entire issue. After the dealership failed to take the proper steps to correct it, I decided to cancel the warranty...

“ ” I purchased a 2013 Toyota RAV4 recently and had a terrible experience with Napleton Nissan in Schererville. The morning after my purchase I noticed a shudder while driving. I took the vehicle to an independent mechanic, who found a cut in the left-rear tire that made the car unsafe to drive (see...

“ ” Took my Nissan rogue 2023 for service, plus oil and tires rotation, less than 3 weeks later I’m driving in the city my tie rod broke, took it to a local mechanic, a couple of tire nuts missing and some loosened, it could have been much worst, call the dealer, they made all type of excuses and...