Napleton Community Involvement
Napleton Nissan Schererville has grown into a mainstay in the Chicagoland area, providing thousands of customers with vehicles and service throughout its storied history. Below, we’re going to highlight some of our recent and ongoing community involvement efforts, as well as those undertaken by the Napleton Auto Group as a whole.
Napleton Brothers Foundation Fundraising
One of the most recent efforts by the Napleton Brothers Foundation involved raising money for the benefit of Brother Rice High School in Chicago. The event, called the Napleton Brothers Foundation Classic, was coordinated by Ed (’69), Steve (’71), Jerry (‘73), Paul (’76), Bill (’79), and Bob (’81). It successfully brought together alumni and supporters for a beautiful day of golf, dinner, and a silent auction, ultimately raising more than $240,000 for the high school. The foundation met its goal of supporting their alma mater and serves as an example of how important it is to give back to the community that supports them. The Napleton brothers remain proud Crusaders and hope to lead by example for future generations.
Napleton Auto Group History
The Napleton family first became involved in the automotive industry in 1931, when Edward W. Napleton took out a $700 loan and opened the Napleton Buick Service Station. His unrelenting work ethic and dedication to infusing common courtesy in his business dealings laid the foundation for years and success to come. After the DeSoto franchise went out of business, Edward Napleton and his son, Francis, aligned with Plymouth and opened several additional franchises. Passing down their values and love of automotives to the future generations, five of Francis’ eight children eventually came to work in the auto business. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. While he began his long career sweeping floors at a dealership owned by his father and grandfather, he took the time to learn from them about how to operate in the industry. They also instilled in him the importance of giving back to their community. Ed moved up the ranks quickly, and at just 23 years of age, he became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Focusing on Community Involvement
Today, Napleton Nissan Schererville operates as a part of the larger Napleton Auto Group, representing Northwestern Indiana. Although much has changed in the automotive industry, the Napletons’ dedication to helping others has always been at the forefront. Recently, 55 Napleton Automotive dealerships located in Illinois and six other states received help from their employees and customers to raise $176,000 for the Violet Foundation. That organization was created with the goal of funding research and support for families who have children being treated for pediatric brain cancer. Another part of this business that has not changed is the commitment to exceptional customer service, as evidenced by the consistent positive customer testimonials received by the dealership. Napleton Nissan Schererville has achieved a great deal throughout the years, but it’s never one to rest on its laurels as it continues to find new ways to get involved in its areas of operation.
Dealership Information
Testimonials
“ Very professional met two awesome people got me approved and helped me get the vehicle I wanted. thank you Isaias and Dan ”
“ Went in for a CVT flush, was told job would take about 2 1/2 hours - Was done in 45 minutes! Gavin greeted me with a smile, kept me updated, and even thanked me! Had one minor hiccup - Forgot to reinstall my antenna after washing. Returned, explained, no questions asked antenna was reinstalled, and Gavin even apologized for the inconvenience. Best Dealership service I've ever received hands down! ”
“ I had the BEST experience with the service here!! First I came in and white boy Mazur enthusiastically greeted me. He then proceeded to give me the best service I have ever had in my life. Nothing could ever equate to the work he did on my car. My 1997 Buick Lesabre came out feeling like a brand new lambo! 10/10. ”
“ We had an amazing experience at this location. Ann Marie was a delight to work with. Extremely professional and courteous, she worked so hard for us and was empathetic to our situation. I highly recommend this location and do yourself a favor and ask for Ann Marie, she was amazing!!!!! ”
“ Service was a huge help! Had multiple issues with my vehicle and the advisors assured me of everything and had everything fixed correctly! ”
“ Service was excellent. Shoutout white boy Mazur ”
“ Mike Williams was a great and friendly salesman who got my purchase completed in a record time with very little hassle ”
“ Service was great ”
“ I was visiting the area a few weeks ago and due to unforseen circumstances, I needed to visit the service team on two occasions. In both visits, this team was outstanding! Communication, timing, cost, etc. were beyond my expectations. I have a special call out to Matthew Mazur who was on top of everything and made sure I was treated fairly. If you live in the area (or are passing through 😀), do yourself a favor and choose Napleton Nissan for your service needs. ”
“ Matt Mazur is the best around ”
“ My sales woman Carolyn sold me my great nissan murano and Matt mazur in service exceeded expectations for my first oil change ”
“ Guys are great ”
“ Matt was great!!! Great service. ”
“ Matt Mills did a great job servicing our vehicle while we were there. 10/10 ”
“ The guys at Napleton Nissan are excellent! I have never had a problem after I’ve had service done at their shop. I recommend them to anyone who’s in the area, or 25 miles away, like I am! ”
“ Had a great experience! go to my girl Carolyn and leave with your car that day 💯. Left satisfied, quick and efficient process on her end. I recommend this dealer ship if you’re in the area. ”
“ Matt Mills was nice and informative. Made the process 10 times easier. ”
“ i took my car in for service recently.i was attended to by Matt Mills. He provided me with exceptional service and was extremely patient and understanding about my service concerns with my vehicle. ”
“ Hands down Anna-Marie was the best salesperson! I came in just to test drive a car and left with my new 2026 Nissan Sentra! I will definitely recommend Napleton Nissan to anybody looking for a car! ”
“ Isaias was our sales person and did a great job showing us all the cars of which we were interested. He was very knowledgeable with all the options on the cars and had a pleasant personality. Very easy to deal with, not pushy and was patient answering our questions. He was the sole reason we returned to Napleton to purchase the car. ”
“ Good service ”
“ Everything was very nice, I enjoy everything ”
“ I definitely recommend coming here to get your car serviced. Our service advisor Matt Mills was very nice and helped us every step of the way. Very respectful. 100 percent recommend. ”
“ Anna-marie was a great help with finding a vehicle that was within my budget, and had everything I wanted. She made the process smooth and stress free. I would strongly recommend her when purchasing a car, and would go to her again! ”
“ I was in there the other day and I had a gentleman named Matt Mills help me. He was very knowledgeable and so kind to all my questions I had. I didn't have my hubby with me per usual but Matt was gracious enough to help me with my service needs. I will definitely be back and will be asking for him. If you want knowledge and kind help I highly recommend this young gentleman Matt to help you with all your service needs. ”
“ Matthew Mills the service writer helped me answer questions about my vehicle that I had tried to ask at multiple different dealerships. ”
“ Matt Mills was incredibly nice and helpful. I have had issues with other places in the past, but Matt made sure I was taken care of. He is a wonderful employee to have. ”
“ Anna-Marie was extremely professional when I came to look at this gorgeous truck. Unfortunately I couldn't leave with it but I know where I'm going when I'm ready. 🧡 ”
“ I usually dread the car-buying process, but Mike Williams at Napleton Nissan made it actually enjoyable. He was incredibly professional and straightforward throughout the whole experience. Most importantly, he really went to bat to get me a great deal that I’m genuinely happy with. If you’re heading to the Schererville location, definitely ask for Mike Williams... he makes the process easy and stress-free! Highly recommend! ”
“ I seriously could not be happier with my experience here! I’m absolutely in love with my new car and the whole process was so smooth from start to finish. Anna-Marie was beyond helpful and so sweet the entire time. Even during moments when I was being difficult trying to make a decision, she stayed so patient, reassuring, and understanding with me the whole way through. She never made me feel rushed or pressured and always made sure I felt comfortable and confident in everything. My mom actually had such a wonderful experience with Anna-Marie shortly before I got my car as well, so going into this process already hearing how amazing she was made me even more excited to work with her, and she absolutely lived up to it. You can truly tell she cares about her customers and wants them to leave happy. Everyone at the dealership was welcoming and professional, and overall it was such a positive experience. I’m so thankful and would definitely recommend this dealership, especially Anna-Marie, to anyone looking for a new car! ”
“ Anna Marie was very nice and professional to deal with. 😊 ”
“ This is the place to buy your car! Mike Wrona and the rest of the sales team did an amazing job! ”
“ I got in a car accident a few months ago and I needed to get into a new car ASAP, I stopped at Napleton Nissan and immediately got to talking with a guy named Cole. I was looking for a reliable and affordable new vehicle and he assured me that I was in the right place and right he was! Cole made the process easy and swift and might I add quite a funny guy! I ended up driving away with a brand new Rogue and let me tell you I get nothing but compliments on it and it has beaten my expectations!! ”
“ The absolute best treatment I have ever experienced in my life. Long story short, this team of professionals from Michael Williams, Mr Anderson, Gavin and the service department and most importantly, the Manager : Mike. Thank you for the best purchasing experience and customer service! I love my brand new Nissan Kicks 😎 ”
“ This is the best place to buy a car. I send all my friends and family to Cole. That guy will give you the best deals and laughs. ”
“ Matt Mazur is the best ”
“ I had a lovely experience here at Napleton Nissan, Anna-Marie was very helpful during my time here viewing cars. I ended up deciding on a newer Nissan Altima and she was very informative during the whole process and even rode along with me during the test drive. So thankful for the family-like atmosphere and informative associates. ”
“ Matthew Mazur is great ”
“ Matthew Mazur gave me great service. Fast ”
“ I came to Nissan Napleton in hopes of finding my new vehicle and was greeted briefly by a gentleman named Cole. He introduced himself and uniquely took it upon himself to locate my vehicle of interest. Come to find out he’s the Sales Manager and provided me with a great overview of the dealership/inventory. It was the most efficient process I’ve experienced. If you find yourself visiting this dealership make sure you ask for Cole! ”
“ Carolyn Delgado's service is excellent. A person with a lot of patience. ”
“ Mike & Cole did a great job with helping my Wife & I purchase 2 Nissan Rogue Rock Creeks late on a Friday night quickly and with great service. I would suggest that you request him to get you into a new car if you are in the market. ”
“ We went into Napleton Nissan planning to look at one new vehicle and ended up leaving with two! Mike and Cole were absolutely wonderful to work with—friendly, knowledgeable, and made the whole experience easy. The process was smooth and quick from start to finish. If you’re in the market for a car, definitely ask for Mike—he’ll take great care of you! ”
I purchased a 2023 Nissan Rogue and it's beautiful
“ I purchased a 2023 Nissan Rogue and it's beautiful inside. My husband and I noticed some scratches along the sides like somebody keyed the car, a few scuffs on the bumpers and the wheel had some scrapes on it. We were told that they would buff out The scratches and make it look nice. I brought it back in and they gave me a loaner. A week and a half later I went to pick it up and nothing was done. They said they couldn't get the scratches out. Why would they promise that? I know if they sent it to a regular body shop there could be something done. I would have never purchased the car if they hadn't made that promise! I'm waiting for the manager to call me to see if we can rectify this problem ”
“ If you are contemplating getting a vehicle from here, I’d think twice. I purchased a preowned Kia. At around 10,000 miles, I started to get codes that come and go. I was advised by Napleton Nissan to take it to a certified Kia dealership. I was then told by the Kia dealership that at the time of purchase, the incorrect battery style had been placed in the car per the manufacturer instructions and was told to practically figure it cause at the time of sale no codes were thrown. Beware of Salesman, Isaias. ”
“ Will NEVER buy another car here again! They sold me a car that has a lien from the previous owner, they knew about it and did not inform me of this when I bought the car. Then when I went to go plate my car at the BMV I wasn’t able to and that’s when I found out they “didn’t finish their paperwork” and I gave them a call about what happened at the BMV. That is when they told me about the lien! They have been unprofessional this whole time. Seems like I have to keep reaching out to them to get updates when this is their fault! ”
“ I purchased a 2023 used Nissan Rogue. I didn't want to purchase it at first because it had some scratches on it like it had been keyed. Rick promised after having the guys buff out a portion of it, that it could be buffed out in their shop and to bring it back on the Monday after the purchase. I brought it back The following Monday and they gave me a rental. They kept my car for a week and a half and called and said it was ready for pickup. When I picked it up, there was nothing done to it they said they tried to buff it out and those were not coming out. We checked the whole car, and the scuffs on the bumper and the key scratches were still there. The car hadn't even been washed. I believe that they just wanted the car off the lot and I was the one that had to get it. I also had to purchase and an extended warranty, as they did not offer that. I am not happy with the service I received. They could have sent it out to a body shop and had them work with it but they didn't. They called today and are offering me a paint pen so that I can take care of the marks. I will now be taking it to a body shop. Unfortunately I will still have to deal with it Napleton Nissan because I bought a service package also. I believe I spent a lot of money there and I should have had better service. ”
“ ‼️(Picture for attention) ‼️ If you’re ever shopping for a car do not go to Napleton Nissan! They sold me a car in MARCH! I went to go plate my car and the bmv told me the dealership didn’t finish their end of paperwork. So I called them may 6th, and that is when they told me that they cannot transfer the registration and title because there’s a lien from the previous owner! So they knew the day I bought the car that there was a lien and they never told me until may 6th when I CALLED THEM! They’ve gave me a 2nd paper plate and told me they were trying to solve the problem and keep me updated. They have failed to do their part on keeping me updated and I have to reach out each time I want to know what’s going on! They’re pathetic. And I will never go there again! As if I’m not already going through enough with the baby and myself this is added to my pile🙃 I seriously hate this place! Feel free to share this! Much appreciated 🩵 @highlight ”
“ Was looking to lease a new pathfinder without breaking the bank . I had talked to multiple dealerships and nobody was willing to take the time due to my credit wasn"t real good. I can"t say enough good things about my sales person Anna Marie. She went above and beyond and pretty much spent the whole day making it work. From sales to finance to the folks in the shop everyone bent over backwards to help. They not only sold me a car but earned a customer for life. If anyone that reads this is looking for a new Nissan or a dependable used vehicle I would definitely take the time to talk to Napleton Nissan ”